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Business Models

Wholesale Processing Companies

Following a similar model as wholesale lending, loan modification and short sale processing companies find themselves in high demand from law offices, mortgage professionals, realty offices, and even servicers. Many companies and loss mitigation professionals cannot handle the full client file life cycle, which consists of prospecting, qualifying, collecting signed documents/financials, processing, and negotiating final resolutions, while simultaneously keeping all parties up to date. That's why they use an outsourced wholesale processing company. Our software platform makes it easy for a wholesale loan modification or short sale processing company to setup "branches" with unlimited agents underneath each "branch" to properly track and update loan modification and short sale files or any other type of client file. With our private label solutions, the wholesale processing company can rest assured that their clients will know the software belongs to them, while making it easy for clients, agents, and "branches" to see real time updates online, email or text message.

Law Offices

Law Offices nationwide have seen an influx of demand from consumers seeking legal counsel to help save their home from foreclosure. The legal tactics may vary from one law office to another, ranging from residential/commercial loan modification, short sales, loan forbearance, DIL, forensic auditing, bankruptcy, and litigation. Managing these services and various client types can be daunting, but our system is designed for these very specific services. TheLoanPost is designed to help manage the loss mitigation file flow from intake, to processing, to final negotiations or resolutions. Regardless of which side of the fence your law office sits, our software platform will help manage the full process and provide complete visibility for your organization, partners, lenders/servicers/investors, and clients.

HUD Counseling Agency

The media, government, and lenders/servicers have done a tremendous job in getting the word out on FREE advice and help on avoiding foreclosure and loan modification. In fact the media and government have done such a great job, that they have completely flooded the HUD counselor network. HUD has thousands of approved counselors and agencies throughout the nation and managing the intake and qualification process must be a nightmare! With no centralized software system to track the process for all parties, each counseling agency is left with the decision to find the right technology solution to automate and streamline their loan modification process. Our loan modification system is perfectly design to assist in a multi-tiered, HUD counseling network or single branch. Ask us about our special pricing discounts for Non-Profit counseling agencies.

3rd Party Advocates

The government, media, and lenders have given ALL 3rd party advocates a bad rap in one shared blanket statement- "Any service asking for a fee to help you with a loan modification is a scam!" While the mortgage industry and loan modification industry definitely has its share of fraud, it also has its share of well qualified professionals specializing in loss mitigation services. Most States have passed some form of legislation to control who, how, and when can collect on loan modification services. Many 3rd party advocates like mortgage professionals, realtors, and entrepreneurs find TheLoanPost a perfect solution to start a compliant loan modification business or short sale business because of our private labeled Do- It-Yourself loan modification system that helps automatically create a HAMP compliant, bank ready loan modification package. Additionally, our billing tracking system makes it easy to track when money is owed in phases as mandated by certain States and SB94 laws. Relating to compliance, we have a built in report tool that generates a quick summary report on all historical actions performed on a client file like all the statuses, notes, tasks, and outbound email communications. On top of these robust features, you will find that our loan modification software and short sale software system has affordable pricing, easy web based setup, and friendly customer support.

Sub-Servicer/Investor Model

Most large servicers have custom or very expensive software systems with advanced features and integrations to help with their loss mitigation efforts, however some portions of their portfolio may get outsourced to a sub-servicer specializing in loss mitigation. Specifically, they may be contracted to help reach 'X' number of borrowers in default or eminent default by pro-actively contacting and/ or pre-qualifying borrowers for work out arrangements via HAMP and private programs. Pro-actively reaching these borrowers with our automated, streamlined solutions can save thousands and maybe millions of dollars in lost revenue and operating costs. Our systems allow clients to login, complete a full application, synonymous with the HAMP-RMA form and auto-calculate a new mortgage term based off HAMPs waterfall guidelines. 3rd party AVM tools from LPS's SiteXdata AVM system will help accurately determine the property value and our built in E-signature tool will dramatically increase turnaround time on time sensitive documents needing borrower approval. We are experienced, agile software developers with an extensive mortgage and loss mitigation background, which means we are flexible and adaptable to your custom needs. We can integrate important 3rd party tools for AVMs, 4506 services, credit reporting data, etc.....

Outsourced Mortgage Outreach

Similar to the Sub-Servicer/Investor Model mentioned above, outsourced mortgage outreach services are being commonly used by the large lenders/servicers, and mortgage investors. The ultimate goal is to reach as many borrowers in default or eminent default before it gets too late and offer an aggressive resolution to keep the borrower in their home or utilize HAFA- alternatives to foreclosure like a Short sale. Loss mitigation industry trends are pointing to more short sales as the fastest path to a housing recovering as indicated by leading industry experts and CEOs at major servicers and lenders. Our short sale software platform helps manage the whole process including the REO management and 3rd party vendor relationships for legal, title, appraisal, realtors, and even the homeowner can login to answer questions, upload documents, and E-sign agreements.

Mediation Services

A growing trend in the foreclosure court systems and bankruptcy courts nationwide, is mandated mediation or arbitration. Certain States have mandated that the lender filing foreclosure enter into mediation to determine if a work out is feasible between the borrower and the lender. With this new law in effect, and many other States to follow suit, demand will continue to increase, which adds more pressure to the lenders to pick up the pace in expediting loan resolutions. With our loan modification mediation software, multiple users associated with a client file can access instant eligibility, HAMP qualification summaries, property value, hardship information, income/expense reports, and much more. When lenders and servicers are forced to resolve foreclosure cases in mediation every 30 minutes daily, powerful, automated, web based, software is the only solution!

Do-It-Yourself (DIY) Loan Modification System and Short Sale System

We provide turn key software systems for a DIY loan modification software business. The system will allow your homeowners and affiliates to register an account, choose a payment plan from up to 3 plans with varying customizable services, and the best part is you get to keep all the fees charged to the consumer! You only have to pay 1 flat monthly fee. After the consumer registers they will be guided through the process of filling out all the fields. For loan modification type clients, they will have a HAMP based automated proposal generator available via 1 click auto-calculation, saving them time and unnecessary headaches. If they need help or get stuck, you can easily assist the client from your back end of the software. The final product is a bank ready, HAMP compliant Loan Modification package. See sample here.

The DIY system can also work for Short Sales and is ideal for any realtor looking to quickly streamline the short sale process and generate a bank ready short sale package. The realtor follows a similar process as above, except they can utilize more features like E-sign technology to retrieve Signed docs from the homeowner, task/reminder tools, and access to all the forms and docs necessary in their industry.

Additional Key Features

  • The LoanPost software is web-based so you don't need to download or install anything. All you need is a web browser and internet connection.

  • Our system is built with multiple levels of users for maximum scalability and visibility; perfect for the large enterprise level companies with numerous offices, divisions, and multi-level affiliate structures. All users (Employees, Branches, and Agents) can access the system to see, edit, and administer their own files. Numerous permissions exist to provide complete control over which actions users can take and what files they can see.

    Every organization is different and as such their employee structure is different, our software will easily support your business model.

  • Lead conversions are top of mind for every business and with a careful balance between human touch and software automation, your company can experience significant ROI within the first 30-60 days. The software supports 3rd party lead vendors via APIs and URL lead posting for easy lead integration, while direct lead importing using CSV or Excel files is a breeze. Easily assign leads to specific agents, set up E-mail auto-responders, Mass E-mail marketing, follow up reminders and more.

  • The software fully supports all loss mitigation related services like HAMP, HAFA, HARP, NPV, Foreclosure Defense, Litigation, Bankruptcy, Commercial Loan Mod, and many more. The system was designed to let you customize key areas of the software, so all your service offerings can be supported.

  • Document Auto-Generation w/ E-signature.

    Blow your competition away by using E-signature technology to get all your agreements and required documents signed within 5 minutes vs. 5 days. The built in document library has all the required forms for loan mods and short sales like: HAMP, RMA, Form 710, HAFA, NPV, HARP, and over 15 lender specific packages. You can also auto-generate your own forms and packages with the document wizard.

  • Our built in HAMP calculator makes it easy to determine what a homeowner’s new mortgage should look like using the HAMP waterfall guidelines. For Non-HAMP loans, you may manually control the proposal and generate unlimited variations for alternative proposals. The proposal report summarizes the client’s current financial picture, HAMP proposed payments, outlines foreclosure costs, and lender losses due to a foreclosure. Just click to see a sample Proposal.

  • Calculating NPV based on the latest formula provided by Treasury is critical in determining guaranteed HAMP eligibility. Even Non-HAMP loans are required to pass NPV 4.0 if mandated by the investors owning loans in large pools. Contact us to learn more how to access NPV 4.0. Additional per file rates will apply.

  • HAFA is an extension of HAMP and provides guidelines for participating lenders/servicers to follow when handling short sales. One significant update in HAFA, is the ability to get a property approved for short sale without having an official buyer's offer. Our system, will help auto-generate a HAFA compliant short sale package with a robust short sale offer analysis. The analysis instantly determines the net investor benefit using a built in, complicated formula used by the banks.

  • Data Security and Updates

    Because we are web based, we manage the servers controlling your data and running the software application. With that said, we take security seriously and have implanted all the necessary safeguards to keep your data safe and secure. All data is backed up daily on redundant servers and all sensitive data is encrypted using Blow Fish encryption services.

    Additionally, as the industry changes, we make the necessary updates to your software free of charge.

  • Pipeline Managment and Custom Reports

    The customizable pipeline interface allows your organization to get a 360-degree view of all the client file activity and statuses. There are numerous ways to search and sort the client files to generate a list view or Excel report to help managers and key employees stay on top of relevant statistics and file activity.

    For example, you can track which users generates the most approved files ... which files have missing docs ... which agents submit the most denied files ... which client’s owe money this week ... which properties have sale dates this month. The file sorting variations are endless and priceless!

  • Turnkey Website Templates

    These days operating without a nice website is unheard of. Almost everyone has a computer and internet access, so your online image becomes your main face to the client. It often is the deciding factor of whether someone will do business with you. Check out our website gallery and improve your image overnight! Our website department will make sure everything runs smoothly and integrates nicely with the software application, allowing for easy online submissions.

  • The software lets you create tasks for yourself or any user associated to a file, including the client. Reminders are sent via E-mail and SMS text message. Each user can see their respective, assigned tasks in their own calendar, while managers can see all tasks globally. The centralized calendar is key for companywide collaboration and providing visibility to time sensitive items like past due billing, sale dates, and high priority tasks.

  • Within each client file there is section to input multiple fees owed by the client for the different services you may offer. You control what fees are listed in the system and set them up for future dates owed and/or in phases.

    Built reminders can be set to notify the client, Agent, Branch or any back office employee of amounts due. Reminders are sent via Email and Text message if Cell number is entered.

  • The software comes complete with all the lenders and servicers contact information, updated periodically. You can also store your own private contacts and notes per lender/servicer, which is only viewable by your staff.

  • As the government rolls out updates to HAMP, lender and servicers struggle to stay informed and execute on HAMP guidelines.

    As a professional loan modification advocate, you should have these guidelines in your arsenal to combat against the lenders and servicers. Although most HAMP guidelines and updates are suggestions to best practices for the lenders to follow, it helps in the negotiation of your client's loan modification to fall back on some set of guidelines. Inside TheLoanPost.com, you will have access to updates and links to resources to help you stay informed!

Why Choose TheLoanPost?

We are the industry leading, web based loan modification software and short sale software system for loss mitigation professionals. We provide you with the most complete, turnkey system with just enough customizable options to make it work exactly how you want it. With thousands of users nationwide, ranging from law offices, realtors, processing firms, HUD counselors, mediators, and even small servicers, you can't go wrong with choosing us as your strategic software partner.

  • Wholesale Processing Companies
  • Law Offices
  • HUD Counseling Agencies
  • 3rd Party Advocates
  • Sub-Servicer/Investors
  • Outsourced Mortgage Outreach
  • Mediation Services
  • Anyone dealing with loan modifications!

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What is TheLoanPost?

TheLoanPost.com is the leading provider of web based, loan modification software and short sale software with all the tools needed to start, run and manage a short sale or loan modification business.

Our loan modification software and short sale software is used by realtors, processing firms, law offices, investors, HUD counselors, Mediators, and sub-servicers.

It is web-based so you don't need to download or install anything. All you need is a web browser and internet connection.